UptimePlus User Guide

1. Introduction

Welcome to UptimePlus, your comprehensive solution for monitoring the status and uptime of your web services. This guide will walk you through all the features of UptimePlus and help you make the most of our platform to ensure your services are always running smoothly.

UptimePlus provides 24/7 monitoring of your websites and services, instant downtime alerts, and professional status pages to keep your users informed. Whether you're managing personal projects or enterprise-level services, UptimePlus offers the tools you need to maintain high availability and transparency.

2. Getting Started

Creating an Account

To begin using UptimePlus, you need to create an account:

  1. Visit uptimeplus.ir
  2. Click the "Register" button in the top right corner
  3. Enter your username, email address, and password
  4. Complete the verification process via email
  5. Once verified, log in to access your dashboard

Free vs. Premium

UptimePlus offers both free and premium subscription plans:

Free Plan

  • 10 monitored services
  • 3 status pages
  • Monitoring interval: 5 minutes to 1 hour
  • In-app notification alerts
  • Weekly uptime reports

Premium Plan

  • 50 monitored services
  • 10 status pages
  • 5 custom status pages
  • Monitoring interval: 1 minute to 1 hour
  • Advanced notification options
  • In-app and email alerts
  • Detailed analytics and reports
  • Priority support

3. Dashboard Overview

After logging in, you'll be directed to your dashboard, which provides a comprehensive overview of all your monitored services and status pages.

Dashboard Elements

Top Navigation Bar

Contains links to settings, subscription management, notifications, and your user profile. The notification icon shows a badge with the number of unread notifications.

Summary Statistics

Displays quick metrics including the number of services, status pages, overall uptime percentage, and uptime trend compared to the previous period.

Service Listings

Shows all your monitored websites with their current status, response time, and uptime percentage. Each service has quick action buttons for editing or deleting.

Status Page Listings

Lists all your status pages with their URLs and the number of services they're monitoring.

Recent Notifications

Shows your most recent alerts and system notifications.

4. Website Monitoring

Adding a Website for Monitoring

To add a new website or service for monitoring:

  1. Click the "Add Website" button on your dashboard
  2. Enter the service name (a descriptive name for your reference)
  3. Enter the service URL (must include http:// or https://)
  4. Add a description for the service (optional)
  5. Select the check interval (how often UptimePlus will check your service)
  6. Click "Add" to start monitoring

Monitoring Details

For each monitored service, UptimePlus collects the following data:

  • Current status (online/offline)
  • Response time in milliseconds
  • HTTP status code
  • Uptime percentage for the last 7 days
  • Historical performance data

Editing or Deleting a Service

To edit a monitored service, click the edit (pencil) icon next to the service in your dashboard. You can modify the name, URL, description, or check interval.

To delete a service, click the delete (trash) icon next to the service. A confirmation prompt will appear before the service is removed.

5. Status Pages

Status pages allow you to publicly share the uptime status of your services with your users, providing transparency and building trust.

Creating a Status Page

  1. Click the "Add Status Page" button on your dashboard
  2. Enter a name for your status page
  3. Select a theme (light or dark)
  4. Optionally specify a custom address (Premium users can create up to 5 custom addresses)
  5. Select which services to include on this status page
  6. Click "Add" to create the status page

Sharing Your Status Page

Once created, your status page will be available at:

https://uptimeplus.ir/status/your-custom-status-page

Share this URL with your users or embed it on your website. Your status page will automatically update as the status of your services changes.

Customizing Status Pages

You can edit your status page at any time by clicking the edit icon next to it in your dashboard. You can:

  • Change the page name
  • Switch between light and dark themes
  • Add or remove services
  • Change the custom address (if available)
  • Upload a custom icon for your status page (max 1MB in PNG or JPG format)
  • Delete the current status page icon
  • Customize summary settings: display total services, online services, offline services, and average ping
  • Customize website metrics display: show uptime, ping, and status code
  • Set how the 7-day status history is displayed: choose between chart or line visualization

Status Page Editing Process

To edit a status page, follow these steps:

  1. Go to your dashboard
  2. Find the "My Status Pages" section
  3. Click the edit (pencil) icon next to the status page you want to modify
  4. In the edit form, make your desired changes
  5. To change the icon, you can upload a new image or remove the current icon
  6. Select or remove services to be displayed on the status page
  7. Configure the summary settings and website metrics display options
  8. Click the "Save Changes" button to apply your changes

Status Page Limitations

Please note that there are limitations for status pages:

  • Free users can create a maximum of 3 status pages and only 1 with a custom address
  • Premium users can create up to 10 status pages and 5 with custom addresses
  • The maximum allowed size for a status page icon is 1MB
  • Only PNG and JPG formats are accepted for icons

6. Notifications

UptimePlus keeps you informed about the status of your services through a comprehensive notification system.

Notification Types

Service Status Alerts

Notifications when your service goes down or comes back online.

System Notifications

Updates about your account, features, or maintenance notices.

Weekly Reports

Summary of your services' performance over the past week.

Response Time Alerts

Notifications sent when your services' response time increases abnormally (Premium plan only).

Security Alerts

Notifications about failed login attempts or important changes to your account.

Viewing Notifications

You can access your notifications in two ways:

  1. Click the bell icon in the top navigation bar to view recent notifications
  2. Go to "All Notifications" to see your complete notification history

Notification Settings

You can customize notification settings according to your needs:

  • Enable or disable different types of notifications
  • Set response time alert thresholds (for Premium users)
  • Configure downtime alert sensitivity
  • Customize email notification formats (for Premium users)
  • Manage email notification recipients (for Premium users)

Managing Notifications

To manage your notifications, you can take the following actions:

  1. Mark notifications as read by clicking on them
  2. Delete old or unnecessary notifications
  3. Filter notifications by type or related service
  4. Download a comprehensive notification report (for Premium users)

Email Notifications

Free users receive notifications through the in-app notification system only. Premium users also receive critical alerts via email.

Email notification features for Premium users:

  • Instant service downtime alerts
  • Service recovery notifications
  • Detailed weekly performance reports
  • Ability to add multiple email addresses for notifications
  • HTML-formatted emails with enhanced details

7. Account Settings

Manage your account settings to customize your experience and enhance security.

Profile Settings

Access your profile settings by clicking the "Settings" button in the top navigation bar. Here you can:

  • Update your email address
  • Change your password
  • Update notification preferences

Two-Factor Authentication (2FA)

Enhance your account security by enabling two-factor authentication:

  1. Go to Settings > Two-Factor Authentication
  2. Click "Enable 2FA"
  3. Scan the QR code with an authenticator app like Google Authenticator
  4. Enter the verification code to confirm
  5. Save your backup codes in a secure location

Once enabled, you'll need to enter a verification code from your authenticator app each time you log in.

8. Premium Features

Upgrade to UptimePlus Premium to access advanced features and higher limits.

Premium Benefits

Increased Capacity

Monitor up to 50 services and create up to 10 status pages (compared to 10 services and 3 status pages on the free plan).

Faster Check Intervals

Monitor your services as frequently as every minute (compared to every 5 minutes on the free plan).

Advanced Notifications

Receive notifications via email and in-app alerts with more customization options.

More Custom Status Pages

Create up to 5 status pages with custom addresses (compared to 1 on the free plan).

Priority Support

Get faster responses and assistance from our support team.

Upgrading to Premium

To upgrade your account to Premium:

  1. Click the "Buy Subscription" button in the top navigation bar
  2. Select your subscription period
  3. Complete the payment process
  4. Your account will be upgraded immediately

9. Frequently Asked Questions

How does UptimePlus monitor my services?

UptimePlus sends HTTP/HTTPS requests to your specified URLs at your chosen interval. It records the response time, status code, and determines if the service is up based on receiving a successful status code (2xx or 3xx).

Can I monitor services that aren't websites?

Yes, you can monitor any service that responds to HTTP/HTTPS requests, including APIs, web applications, and more.

What happens if my service goes down?

When a service is detected as down, UptimePlus will:
1. Send you an immediate notification
2. Update your status pages automatically
3. Continue monitoring to detect when the service comes back online
4. Send a recovery notification when the service is available again

How accurate is the uptime calculation?

UptimePlus calculates uptime based on the results of all checks performed during the period. For example, if we check your service every 5 minutes and it was down for 15 minutes (3 checks), and up for the remaining 1,425 minutes of the day (285 checks), your daily uptime would be 98.96%.

For additional support, please contact us at [email protected]

© 2025 UptimePlus - All rights reserved